Keystone Veterinary Behavior Services

P.O. Box 455
Villanova, PA 19085


Cancellation Policy

We require a credit card number or post dated check when you schedule an appointment.  If you must reschedule or cancel your appointment, we ask that you give 48 hours notice.  If advance notice is not given, a $100.00 deposit will be charged. The deposit may be applied to a future recheck appointment.


Remote Consult Policy

State law requires that Dr. Bergman personally examine a patient before any treatment can be given.  Telephone, email or video consults are not legal except for rechecks.


Recheck Policy

Patients on medication must be seen for a recheck examination 6 months after staring medication. 


Referral Policy

Although we prefer that our cases come with a referral from their primary care veterinarian, we do not require veterinary referrals.


Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, cash and personal checks.